{"id":298,"date":"2021-11-09T20:10:18","date_gmt":"2021-11-09T18:10:18","guid":{"rendered":"https:\/\/www.gwipes.gr\/wp\/frequently-asked-questions-answers\/"},"modified":"2022-01-11T15:19:51","modified_gmt":"2022-01-11T13:19:51","slug":"frequently-asked-questions-answers","status":"publish","type":"page","link":"https:\/\/www.gwipes.gr\/en\/frequently-asked-questions-answers\/","title":{"rendered":"Frequently Asked Questions & Answers"},"content":{"rendered":"

[vc_row css=”.vc_custom_1638099729967{margin-top: 30px !important;}” _et_uniqid=”et_custom_uniqid_new_61a36b0a79222″][vc_column][vc_custom_heading source=”post_title” use_theme_fonts=”yes”][vc_column_text]If you have questions, see below the most frequently asked questions. Select the category you are interested in and read the short answers and find what you are looking for. If you continue to have questions do not hesitate to contact us.[\/vc_column_text][vc_custom_heading text=”FIND ANSWERS TO SOME QUESTIONS” font_container=”tag:h3|font_size:1.4rem|text_align:left” use_theme_fonts=”yes”][vc_tta_accordion active_section=”0″][vc_tta_section title=”How can I order from gwipes.gr” tab_id=”1637949578092-e3e188ab-dd21″][vc_column_text]Selecting the product you want, from any page you can put it directly in your shopping cart, selecting the basket icon. Then by clicking “Complete” in your shopping cart follow the simple steps of completing your order.<\/p>\n

Finally, after you have placed your order, you will be automatically sent an e-mail confirming your order with all the necessary information for your order. This means that your order has been successfully registered in the systems of gwipes.gr. At any time you want you can still see the stage where your order is by logging in to your account and selecting “order tracking” at the top of the page!<\/p>\n

Alternatively you can place your order by calling us at +30 235 1075 754<\/p>\n

Monday – Friday 10:00 \u2013 17:00
\nSaturday: 10.00 \u2013 14.00<\/p>\n

*Orders received on public holidays are served the next business day.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Payment methods.” tab_id=”1637949578151-5e156481-05ff”][vc_column_text]The company with the distinctive title “GWIPES” in an effort to achieve an even result and to protect in any case the visitors of its online store describes below the payment methods of its products.<\/p>\n

CASH ON DELIVERY
\nPayment to the courier company on delivery. (Valid only for dispatchments within Greece)
\nNo extra fee when cash on delivery is selected. (Valid only for dispatchments within Greece)<\/p>\n

BANK WIRE TRANFER*<\/p>\n

Deposit in one of the following bank accounts:<\/p>\n

EUROBANK
\nBIC\/SWIFT: ERBKGRAA
\nIBAN: GR39 026 0437 0000 540 200200825
\nBeneficiary name: “TSAOUSIDOU EFROSYNI”<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Shipping methods and costs.” tab_id=”1637950028889-83f6504d-66d2″][vc_column_text]SHIPMENTS WITHIN GREECE<\/p>\n

The company with the distinctive title “GWIPES” in an effort to achieve an even result and to protect in any case the visitors of its online store describes below the ways of sending its products.<\/p>\n

The shipments of the orders are executed with cooperating courier companies.”GENIKI TAXYDROMIKI” & “ELTA Porta-Porta” for shipments within Greece\u00a0 and \u201cTNT\u201d for the rest of Europe.<\/p>\n

The delivery time of our products takes from 1 to 5 days within Greece and 6 to 9 working days throughout Europe .We provide tracking number for all orders. The duration depends on how inaccessible the location is.<\/p>\n

Shipping fee 15 \u20ac per box<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Return Policy” tab_id=”1637950152785-16da6bbd-a8ad”][vc_column_text]Returns of products are accepted within fourteen days from the date of their invoicing when at least one of the following conditions is valid:<\/p>\n